Privacy Policy
Last Updated: January 2024
Introduction
Welcome to Rentcarz. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental platform.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Driver's license information and identification documents
- Payment information (credit card details, billing address)
- Address and location information for pickup/delivery
- Emergency contact information
Usage Information
We automatically collect certain information about your use of our platform:
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Search history and rental history
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- Process and manage your car rental bookings
- Verify your identity and driving credentials
- Process payments and prevent fraud
- Provide customer support and respond to inquiries
- Send booking confirmations and important updates
- Improve our services and user experience
- Comply with legal obligations and regulations
- Marketing communications (with your consent)
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With car rental partners to fulfill your bookings
- With payment processors to process transactions
- With insurance providers for coverage purposes
- With law enforcement when required by law
- With third-party service providers who assist our operations
- In case of business transfers or mergers
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and obtain a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing activities
- Data portability
- Withdraw consent where applicable
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
This privacy policy is effective as of January 2024 and will remain in effect except with respect to any changes in its provisions in the future.